Charter College
Charter College Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Charter College has 1.4 star rating based on 40 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Teachers, Staff, Dental instructors are knowledgeable and friendly.
Cons: Waste of money and time, Target minorities and the poor, Do not return emails or phone calls.Recent recommendations regarding this business are as follows: "Don’t waste your time,", "Do NOT enroll! Do NOT believe what they say!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Charter College has 1.4 star rating based on 40 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Teachers, Staff, Dental instructors are knowledgeable and friendly.
Cons: Waste of money and time, Target minorities and the poor, Do not return emails or phone calls.Recent recommendations regarding this business are as follows: "Don’t waste your time,", "Do NOT enroll! Do NOT believe what they say!".
Most users ask Charter College for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Lies lies lies
User's recommendation: Don’t waste your time,
High Pressure Admissions
I enrolled at Charter College and have regretted it ever since. I wanted to become a dental hygienist, but the program at the community college had a waitlist, so I was looking into other options.
When I met with the admissions counselors at Charter College it felt like a sales pitch the entire time. There was a lot of pressure to sign up and I was told that I was just signing up to save a seat in the upcoming class because the class was filling up quick. This was a lie. I wasnt signing a form to save a seat, I was fully enrolling into the college.
I was pressured to not read the enrollment agreement fully and to just sign it. I read it anyway and understood that I had the first week to cancel if I wanted to. That seemed okay. At the time.
I met with financial aid multiple times and ended up having to apply for multiple student loans. The program is REALLY expensive ($23,000). It is MUCH more affordable at the community college, but I kept hanging onto the fact that I could cancel. At Charter you will use ALL of your pell, ALL of your federal loans, AND still have to take out a private loan with Charter College.
They do subsidize your payments for that loan, so you only pay about half. IF you graduate on time. More on this later. I started the program and the dental classes seemed pretty good.
The instructors were great, but the classes were condensed. I was worried about the fast-pace track (classes started every 5 weeks). I also didnt like the technology class they enroll you in. Its just busy work.
After talking to my family I decided to leave Charter and just wait to be accepted into the hygienist program. I went to talk to the admissions counselor that enrolled me. But they had been fired. So I had to talk to someone else.
I explained that I did feel duped by the admissions counselor. They said that the dental program was full and there was only one seat left, which is why I agreed to sign up. To save that seat. This was a lie!
There were only three people in my dental class. I also explained that I felt the high cost wasnt worth it, especially since I still wanted to enroll in the hygienist program. Charter College would put me into too much debt. I also explained that the class structure was too fast paced and that I actually liked the Community College structure better.
All this said, the advisor tried to talk me out of it. We had a good conversation and see seemed reasonable, but let me know that she would let the Director of Admissions know that I wanted to cancel my enrollment. Cool, right? No.
My phone started blowing up. I talked to two different people that kept urging me to stay. They encouraged me to stay until the second week. I had already attended the first two days of classes, and had a third day coming up.
They kept saying that the third day would be better and that I would get to work on patients. This seemed too fast, but I figured it IS a fast paced program and they do claim to be all hands on. So, I came back for the third day of class, which turned out to be another lie. We didnt work on patients and wouldnt be working on patients for another 6-8 weeks.
I could tell my instructor was upset by this news. I asked to speak with someone about canceling my enrollment. I spoke with someone, but they explained that they admissions department was the department that needed to handle that, but was told they were all busy. I called on Friday of the first week and was told the same thing, but that someone would call me back.
Another lie. I came to school on Monday and asked to cancel my enrollment. Instead, I was asked to sit in class until someone could meet with me. I ended up attending the entire class.
I asked to speak with someone and again was told everyone was busy. I finally asked to speak with the campus president. That was a mistake. She urged me to continue and basically pushed aside all my concerns.
She kept talking about her being a student and that she understood and would help me. I explained that I didnt need help with classes. I just wanted to unenroll. She kept pressuring me to stay, but I said no.
She finally let me go and said that someone would call me. Yet another lie. I ended up not coming to my next dental class because I asked to cancel my enrollment. The college started blowing my phone up telling me I was late for class.
I explained that I talked to the campus president and was told someone would contact me about cancelling. I was told there were no notes that this happened and that I needed to come to the campus. I was annoyed, but went. I was pushed to go to class and that I could meet with someone at break.
That never happened. I was so frustrated that I left when the class was over. On Thursday the school blew up my phone, saying I was absent. I ignored them, which was a mistake.
I went to campus that Monday and demanded to speak with someone and refused to sit in class. I finally got to talk to an advisor that said I would be dropped. Heres the problem. They didnt say my enrollment would be canceled because I didnt get canceled in the first week.
That matters because they charged me tuition for the first two weeks of class. I explained that I didnt actually attend, but was told to sit in class while I waited to speak with someone. No matter how much I explained this, it didnt change. I still owed the money.
They cancelled my pell and my federal loans, so I had to pay out of pocket. $1500!! They said that the 1500 was the Charter College loan. I thought, okay, I will only have to pay half of this since the loan is subsidized by Charter.
Nope! Because I was a dropped student and didnt graduate I had to pay the full amount. What a scam!! I was furious!
I ended up paying that day, thinking Id rather be in debt to someone else than to Charter College. Who knows what lie they would come up with next. A few weeks later I talked to some lady who tried to get me to reenroll. No!
She was so rude and condescending. I cannot believe places like this are even allowed to operate. Do not get sucked in like I did. You will regret it!
Dont let them lie to you, or tell you that youll be on a waitlist forever. I ended up getting bumped up on my community colleges waitlist and currently taking classes. Things are crazy because of Covid-19, but thats okay. I STILL get calls from Charter to come back.
But I will NOT enroll with them and neither should you. Save yourself the frustration and the money.
- Dental instructors are knowledgeable and friendly
- High pressure enrollment tactics
User's recommendation: Do NOT enroll! Do NOT believe what they say!
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Verified Reviewer | Los Angeles, CaliforniaClass action lawsuit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Oxnard, CaliforniaDO NOT ATTEND
I attended this school in 2016-****. I am currently in 14k in debt from a student loan and 14k in debt with a parent loan.
That is what my mother and I agreed to when applying. I am currently paying off BOTH loans due to my guilt for not being able to land a job in that field, I am still searching and nothing. I finished an Optical Technician program (I was the last graduate of that program due to it not being a high-demand course, so I heard, then they completely got rid of the Optical Technician program in the location I attended at after I finished) and I also finished the Associates of Applied Science in Allied Health. I was told a way cheaper amount for both courses and ended up with almost 30k in debt when combining my student loan and parent loan.
I am currently still looking for jobs totally unrelated to what I graduated for. It would have also been nice knowing that credits are NOT transferable. When applying for the Associate's program, I remember asking them if I was able to transfer to community colleges to pursue my Bachelors's, since the Bachelor's program was really expensive at Charter, and they said yes. I have tried applying to community colleges near me, but they declined the credits I received from Charter College.
It is now 2020, and I am still so hurt and feel so betrayed by this school. I have been carrying this huge financial burden on my shoulders for too long that I finally feel confident enough to speak up when I felt like I couldn't. I strongly believe people who have been wronged by this school, with good reasoning, should definitely receive compensation.
Or a refund for the amount of money we made payments for every month after graduating. I take responsibility for this situation I am currently in as well, but the amount of negative reviews I have seen about other people in this financial burden really disappoints me and all I can do it pity them and me included.
- Teachers
- Instructors
Preferred solution: Full refund
Jobless and broke
- Teachers
- Waste of money and time
Preferred solution: I wish there was a full refund option, because this program was ridiculous
Asked for no contact for a year
Want my 2K back
Credits are not transferable
Avoid charter college at all costs!
Charter College - Customer Care Review from Anchorage, Alaska
- Teachers
- Everything else
Preferred solution: Full refund
Go anywhere but here
- Two instructors
- Waste of money and time
Preferred solution: changes at your school
No good
They'll tell you whatever you want to hear. SICK OF BEING LIED TO.
Universities, Colleges and Schools Expert Talks
HORRIBLE HORRIBLE EXPERIENCE
It sucks not worth it
Good Experience
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I’m at Charter College Oxnard, too, and had a similar experience. Except I stayed and am trying to finish.
We lost so much class time to Covid and can’t make it up. The campus president at Oxnard is horrible and I hate having to deal with her.
I wish I could leave but I feel stuck. I hope no other students ever enroll at this school.