I worked there for several years, with increasing responsibilities. From the employment side, they will try to work you to death and likely they will succeed because you always feel that your job is threatened. After the first year I don't there was day I didn't come to work thinking it could be my last.
On the good side there was lots of room for advancement due to he 50-80% turnover and the local staff! at several campuses, was great to work with. I did learn a lot in regard to my job and life experiences. So I thank the for that.
While I was there I heard tons of complaints front he students about the school, their tactics, etc. a fair pertion of it was, I think, due to student just not realizing the academic environment they were getting into and how intense it would be.
However, with the benefit of hindsight I would have to say that many of the complaints I see here and heard at that time are legitimate. The school, especially corporate, is intensely focused on making money, at the expense of the students, the education and the staff and faculty. Almost every new mod we taught new classes, even though they were often the same classes we had been teaching; that's how much things changed, including lesson plans, material, textbooks, etc. it was not at all uncommon to start the mod without the text books or the equipment necessary to teach the classes (if you taught in a program that didn't bring in a lot of money for corporate). Very, very few people outside of corporate HQ remain for five years. Some years turnover approached 80%, some years it was as low as 30%. When ACICS came to town, all of the paperwork had to be updated and we were told directly by the CCO if you don't like how we run things you can find another job (ACICS wanted us to be upfront and frank with them about working conditions, academics, lesson plans, etc. but there was always that threat, and it was a very real threat).
What else? They wouldnt buy even some of the most basic equipment for our program, while the new programs got $10,000s dumped I n them. I went one 5 week mod with no text books clear into week 3. We redesigned the entire program from certificate to bachelors level program in 5 weeks! Did that again 6 weeks about a year later. The reward for that the second time around? Your entire department is gone and you now work online, if you can qualify. And by the way we're going to take you from a salaried position to a pay by class position where the money is much better, but because of their incompetence it works out to a much lower wage and was a considered a part time job even if you were working 4-5 classes (considered full time) for three months I tried to get someone in HR to acknowledge that I wouljd have a job at the end of the year. They never did. No one talked bout it. Absolutely the poorest employee transition it has every been my displeasure to witness.
While it was never mentioned directly, there was tremendous pressure to keep grades artificially high. I had straight A students hit my class and fail because they didn't understand the very basics of the class where they got the A, the fundamentals 101 class.let us not forget the reward system 95% or better on your student satisfaction survey and the instructor gets $50, keep all your people in the class for the 5 weeks (don't let them drop or move there's another $50 and if you can keep them all from getting Fs that anothe r 50, if you happen to get all then that's another $250 or so extra. For several years our students had a higher GPA than did students at Harvard.
While I did learn things while I was there, But I think the voodoo management style more than made up for what I had learned there.
what saddened me the most was seeing these students go through this experience and knowing most of them would get menial jobs, not in the IT field and how sad that was when I saw it time after time.
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The most disappointing in user's experience was wy the students were treated. Author liked the most other faculty and staff. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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